Now’s The time to Re-Evaluate the Systems & Processes behind your Golf Fundraiser

Let’s be honest—golf fundraisers are a lot of work. There are lots of balls in the air starting months ahead of time, plus committees, volunteers, and sponsors to manage. Maybe you’re tracking everything by hand, working across multiple spreadsheets, or even trying to make a standard event management platform work for your golf event (when it’s designed for a gala or auction). Or maybe you’re looking at a mountain of work and wondering if there’s a way to make your golf event simpler and more efficient. 

Whatever the case may be, now is a great time to re-evaluate the systems and processes behind your golf tournament. Whether you’re in the thick of planning your tournament or just getting started, it’s worth a deep dive into your fundraiser’s systems and processes to find ways to save time, improve coordination, and improve outcomes. Here are key questions and considerations to get you started.

Registration

Key questions: Are you still relying on hard copy, mail-in registrations? How much time do you (or your volunteers) spend processing these forms and payments? How does that information get transferred to your donor database?

The easier it is for people to find and register for your event, the more likely they are to do so. Processing paper registration forms and handling checks, cash, and receipts are time-consuming and cumbersome to track and manage. This inherently makes the event more work, not only by creating duplicative work but a call to action that puts the onus on the registrant or sponsor to remember to print off a registration form, fill it out, write a check, find a stamp, and mail it in. An online, mobile-friendly registration process is much easier for participants and sponsors to complete with a few clicks or taps. It’s also simpler for staff to process and manage, saves a ton of time, and leads to a seamless hand off to the golf facility. What’s more, online registration allows you to collect important donor data for inclusion in your organization’s donor management system to steward for future support.

Promotion

Key questions: How easy is it for staff, volunteers, and board members to spread the word about the tournament? Is there one place folks can find more details about the event, the cause it supports, sponsorship packages and pricing information, and logistical info (date, time, course, etc.)? Can players and sponsors register quickly and easily on the site? 

With an event website, spreading the word about your event is as simple as sharing a link with past supporters and casting a wide digital net to attract new golfers and sponsors. Folks can find the information they need in a clean, sleek, and easy-to-find place, plus the call to action is clear so players and sponsors can commit right then and there. Golfers often tap into their personal and professional networks to field a team for charity tournaments, so you automatically raise awareness about your cause and expand your donor base. This is amplified even further by connecting with potential sponsors and businesses interested in getting their brand in front of the golfer demographic.

Sponsorship Management

Key questions: How do you reach out to new sponsors to share sponsorship opportunities? How are sponsors handled once they transition from prospects to committed supporters? How are logos and assets collected and shared? Do your sponsorship packages align with the types of sponsors you want to attract and retain?

Sponsors are looking for opportunities to align their brand with well-run events that support great causes and community efforts, so it’s important to consider the professionalism of your event and whether it shines supporters in a positive light. Higher end events quickly become an opportunity for sponsors to entertain clients, vendors, and other business associates—ensuring that you’re able to retain existing sponsorships while attracting new ones at increasingly higher levels. However, where professionalism is crucial, systems and processes must ensure timely service and organized communications so sponsors’ expectations are always met and exceeded. The most successful golf outings offer title sponsors and top-tier supporters exposure through digital avenues like live leaderboards and mobile apps, pin flags, and other premium opportunities specific to golf. Consider where and how you can incorporate these offerings to align your event with the best and what tools you have in place to sell and manage sponsorships.

Delegation & Coordination

Key questions: Is everyone able to access the information they need? Is that information up to date? Can registrations, sponsor information, event specifics (flights, hole assignments, handicaps, et cetera), and other key information be accessed in a central system? How easy is it to delegate tasks (especially the tedious ones)? How easy is it to check on a specific detail like a certain donor’s registration or a specific hole sponsorship?  

Between committee chairs, board members, staff, volunteers, vendors, sponsors, and golf facility staff, golf fundraisers require easy coordination. Organizers need to be able to automate tedious tasks and delegate them so every member of the team is able to contribute as effectively as possible. From calling on and engaging previous supporters and leveraging networks to spread the word to managing teams and sponsors and coordinating with the golf facility, it’s important to leverage tools that keep everyone organized. A platform that’s accessible to everyone that needs it and contains current and accurate event information makes handling the details so much simpler.

Coordination with the Golf Facility

Key questions: How do you facilitate the handoff of information to golf staff? Are club staff scrambling the day before and the day of the event? How free are they to assist players and provide the kind of high-end service experience that makes donors feel acknowledged and attended to? How would the outing improve if you could streamline this coordination and reduce it from days and weeks of work to under an hour? 

Depending on the systems and processes in place at the golf facility, coordinating a golf event with an event organizer can be a substantial amount of work for staff there. The head professional must coordinate with food and beverage, grounds staff, and event staff to get everything in order ahead of the event. They must also work with your organization (and any planning teams or volunteer committees) to prepare teams, hole assignments, tee sheets, cart signs, and other day-of documents. This can require hours or even days of work. What’s more, when course staff are stuck in a back office somewhere the morning of the event, they’re unable to provide great service and attention to detail that wows your players and sponsors. The bottom line is this: The easier it is to coordinate information and automate logistics between your staff and the golf facility’s staff, the smoother things go for everyone. A common technology platform ensures a seamless handoff.

Time Savings & better Outcomes

At the end of the day, it’s about measuring outcomes against inputs. There’s no doubting the positive impact a golf outing can provide, but if outcomes are negated by huge time and resource requirements, it’s probably time to consider better systems and processes. GolfStatus’s event management platform designed specifically for golf outings makes information available and accessible in one centrally-accessible location (with access permissions where you need them) so you can automate and streamline the tricky, time-consuming logistics so your team can focus on donor outreach, sponsorship sales, promotion, press, and more.

Want to learn more about streamlining your golf outing and how you can qualify for no-cost access to GolfStatus’s tech? Click the button below or email us directly at [email protected].

Originally published October 2019