Nonprofit Serving the Visually-Impaired Connects Golfers to Its Mission
Organization Snapshot
Enriching the lives of the visually impaired is at the heart of Outlook Enrichment’s mission. A private, nonprofit agency based in Omaha, Nebraska, Outlook Enrichment empowers people living with vision loss with the skills and tools to achieve their goals. Its core programs serve the visually impaired through adaptive technology training, recreational programs, independent living, employment training, support groups, cultural experiences, and community education.
“It’s really fulfilling for us to see an individual’s arc of life in adapting to vision loss,” says Nina Rongisch, Director of Fund Development at Outlook Enrichment. “They may think they can’t do the things they used to be able to do, but we get them on the right path and see the excitement come back in them and they grow and flourish.”
Outlook Enrichment serves the visually impaired through adaptive technology training, recreational programs (like tandem bike rides, pictured above), independent living, employment training, support groups, cultural experiences, and community education.
Outlook Enrichment is part of the broader Outlook Collaborative that, with three other agencies, serves the visually impired in Omaha. “We help people adjust to vision loss, connecting them to necessary resources and helping them navigate the system that allows them to be as independent as possible,” says Paulette Monthei, Executive Director at Outlook Enrichment.
The Challenge
Outlook Enrichment’s two annual fundraising events bring in dollars for equipment purchases, instructor wages, outreach activities, and program support—an annual gala and a long-standing golf clinic and tournament.
The sport of golf is important for many visually-impaired individuals. Finding ways to stay involved helps bring a spark back to their lives. “We had one golfer in his 70s who used to be an avid golfer and withdrew from the sport as he slowly lost sight,” Nina explains. “The golf clinic and our other recreation programs help show them that they can still do the things they love, albeit in a different capacity.”
“The golf clinic and our other recreation programs help show them that they can still do the things they love, albeit in a different capacity.”
Out of its staff of six, only two are sighted. “Those of us who work directly with clients have some level of vision loss,” says Paulette, who has low vision herself. “It’s so important to share that perspective and empathize with them, while providing resources and services to help with job training, mental wellness, transportation, and recreation.”
Its small but mighty team handles everything from fundraising to program implementation to serving over 300 clients a year. As such, efficiency is key, so when the previous registration process for the golf event wasn’t cutting it, the team sought new options. “We needed something simpler and easier,” Nina says. “We got some complaints about the registration process being too complicated and cumbersome.”
The Solution
Nina knew there had to be a better option to make the user interface easier and more seamless, both on the donor and administrative sides. An online search led them to GolfStatus, a golf-specific event management platform. Naturally, accessibility was a major concern for any tech platform. “It was important that GolfStatus was willing to work with us to improve accessibility and really heard our concerns,” says Nina. The GolfStatus public-facing event site was easily navigable by screen readers and featured a high-contrast color palette to improve readability for those with reduced vision.
Through the Golf for Good program, Nina, Paulette, and the Outlook Enrichment team were able to utilize GolfStatus to streamline their golf tournament at no cost. “It’s hard to find a system for nonprofits that isn’t going to charge you an arm and a leg,” says Paulette. “We loved that it was no cost and easy to use.”
The Results
Between 40 and 48 teams typically play in the golf tournament, which is sponsored by 10-20 area businesses, partners, and vendors. Beyond raising dollars, the golf tournament’s goal is to raise awareness and get golfers and sponsors to further engage with Outlook Enrichment. “We want to fill the tournament, of course, but we also want to reach new people,” says Nina. “Those new people may come for the golf, but they engage with our organization, staff members, and those we serve to better understand where their money is going.”
One of the golf tournament’s main goals is to raise awareness about Outlooks Enrichment’s mission by attracting new golfers and sponsors to the event.
Golfers used their mobile devices to make purchases (i.e. mulligans, raffle tickets, hole challenges,etc.) and donations the day of the tournament. “Having them pay through the event site was so much simpler,” says Nina. “For years we pushed people to bring cash along for things like this, and we missed out on extra dollars if someone didn’t have cash.” The event brought in an extra $3,000 from day-of purchases alone!
“GolfStatus was hands down one of the easiest and seamless systems we’ve used.”
“GolfStatus was hands down one of the easiest and seamless systems we’ve used,” says Nina, finding it so helpful that she utilized GolfStatus’s registration for the annual Vision Beyond Sight fundraiser (which, unfortunately, was canceled due to rain).
Automation & Support
The event website for the Tee It Up Fore Sight fundraiser was the key to reaping the benefits of the platform. Golfers and sponsors would register and pay securely via the website and their information automatically populated the platform’s backend where Nina could make hole assignments, create and print pre-formatted alpha lists and cart signs, and see who had purchased various add-ons.
Golfers and sponsors registered via an event website, automating registration and giving Nina and Paulette a jump on thanking donors and reconciling payments.
Nina says email notifications and weekly reporting and payouts were invaluable to her in terms of saving time and creating efficiencies. “I set up separate email notifications for registrations and sponsorships,” Nina says. Not only did this help from an administrative perspective, but it allowed the team to stay on top of thanking golfers and sponsors right away, a key part of long-term donor stewardship and retention.
“I didn’t have to live on the platform but could easily get in the backend to see where things stood,” she says.
The GolfStatus customer success team was there to help whenever Nina, Paulette, or anyone on their team had questions or needed assistance. “Everyone was amazing! If there was a hiccup, they got it resolved right away,” Nina says.
“I didn’t have to live on the platform but could easily get in the backend to see where things stood.”
golf fundraiser Creates Cause Connection
Outlook Enrichment creates a real, tangible connection to its mission for golfers and sponsors by including immersion activities on select tournament holes. “Golfers put on a sleep shade and putt,” Nina explains. “They have to rely on the rest of their senses to make the shot, which really gets them to think about sight from a different perspective.” It’s also a fundraising component, as golfers chip in $5-$20 to try.
Outlook Enrichment also hosts the Stanley M. Truhlsen, Jr. Blind Golfers Clinic for non-sighted golfers in conjunction with the golf fundraiser. Partnering with adaptive sports specialists and volunteers from golf teams at the University of Nebraska-Omaha and local high schools, the golfers learn chipping, putting, and driving, and typically play one or more holes before the round kicks off.
The Stanley M. Truhlsen, Jr. Blind Golfers Clinic pairs visually-impaired golfers adaptive sports specialists and volunteers to learn chipping, putting, and driving.
What’s more, some of the team pairings include a non-sighted player. The rest of the team helps the visually-impaired golfer line up their shot and describe as best they can the terrain of the shot—how much slope, angle, obstacle locations, distance to the pin. “It’s really interesting the techniques the sighted golfers use to help line the golfer up, whether it’s verbal cues or physically lining up the correct angle,” says Nina. When golfers then put on the sleep shades, they’re forced to use their other senses to make the shot.
Accessibility
Given Outlook Enrichment’s mission, accessibility is a must-have when it comes to any software or tech tool. “We won’t use a company if we can’t navigate it,” says Nina. Both sighted staff and staff with some level of visual impairment worked through the front-end of the software before signing on with GolfStatus, and found that the event site was easy to navigate with screen readers and its high contrast color scheme made it more readable.
“We appreciate how the GolfStatus staff worked with us to make the site as accessible as possible,” says Nina, noting that members of the development team worked with the Outlook Enrichment staff to walk through the site to glean additional feedback on how to improve accessibility. “It was so nice to know that GolfStatus cared and heard us!”
Helping Nonprofits Leverage Golf for Good
GolfStatus helps nonprofits and charities of all types and sizes leverage golf’s giving power with powerful, user-friendly technology and industry-leading support. Through the Golf for Good program, qualifying nonprofits and events benefiting a charity or cause can get access to GolfStatus’s golf event management and fundraising platform at no cost. Get qualified by clicking below or email [email protected].